Here There and Everywhere

Expat wanderer

Bad Laws Encourage Breaking the Law

Going to university in Seattle, I did a paper on Washington State “Blue Laws” and how they were repealed. In Washington State, they have some really cool ideas that encourage citizen participation – one is called the initiative, and the other is called the referendum.

What this means is that citizens, just common, ordinary citizens like you and me, can gather support and signatures, and initiate proceedings to get a proposal on the ballot, in front of all the voters. They can also refer an existing law to the voters to get it repealed (made not a law anymore.) It’s hard work – but citizens do it all the time.

I just used my internet phone to change my car reservation, because KLM has “delayed” my flight by one night. I broke the law. It’s a bad law, and I am not by nature a law-breaking kind of person.

I also break the law by bringing in real vanilla flavoring when I enter Kuwait. Yes, it contains alcohol. I only use it for cooking, and I never serve it to Moslems. I have alcohal-free vanilla, too, that I use for when I cook for Moslems, but it doesn’t taste the same.

I probably bring in books and DVD’s that I am not supposed to, although I have never seen a list telling me what books might not be allowed. Most of my books are about ideas, and yes, ideas can be a dangerous thing.

Bad laws force normal law-abiding people to break the law.

(This does not apply to speed limits, which are good laws, and if they were obeyed, would save hundreds of lives in Kuwait every year. Think of every life as something precious, a resource, and you will see that disobeying the speed limits is like throwing resources down the drain.)

I know this entry is really all over the map, but I have all this angry energy and I don’t have anywhere to expel it. If I could, I would kick KLM all over Kuwait for what they have done. They have robbed us of one day with our son and his wife and I am really really angry. They didn’t even tell us, just changed the reservation. One flight was “delayed” 24 hours, so all the passengers on the next flight were also “delayed”. That’s not a DELAY! You cancelled a flight! And now you are going to have hundreds of angry passengers, angry phone calls, and people PO’d at KLM. Shoddy way to do business.

March 29, 2007 Posted by | Communication, Community, Cooking, Crime, Cross Cultural, Customer Service, ExPat Life, Family Issues, Holiday, KLM, Kuwait, Language, Lies, Living Conditions, Rants, Seattle, Shopping, Social Issues, Spiritual, Travel | 5 Comments

Outraged at KLM

I just checked reservations we made on KLM back in February. Someone in the KLM office here went into the system and changed our reservation for the next night. I have tickets – paid for – in my hand that say we fly the original date. Even if there were a legitimate reason – like no plane – to change our reservations and NOT TO TELL US is the worst kind of customer service.

This happened to me once before with KLM. I showed up at the airport and the man behind the counter took two hours to fix it. He was embarrassed. I was outraged. I am thinking it is a Kuwait thing; it has only happens to me here.

I checked online; it says the flight has no available seats. I think they bumped us thinking we wouldn’t make trouble. They have another think coming. I am mad, steaming mad. Angry enough to make trouble.

March 29, 2007 Posted by | Adventure, Bureaucracy, Communication, Cross Cultural, Customer Service, ExPat Life, Family Issues, KLM, Kuwait, Rants, Travel | 17 Comments