Here There and Everywhere

Expat wanderer

For Our Convenience

For our convenience, KLM has introduced a new ‘simplified’ baggage policy:

Joining their Flying Blue Elite program is free. It only makes sense, join up and get that extra bag at no charge, at least not in the Europe / Middle East countries.

As little respect as I have for KLM customer service – most of their people manning the transit desks in Amsterdam specialize in saying ‘no’ with a sneer – they are EXCELLENT for traveling with pets. If you are traveling business class or if you have a gold card that gets you into the lounges, you can shower between flights and have a decent cup of coffee. It’s worth the trouble to get the card.

April 5, 2010 - Posted by | KLM, Middle East, Random Musings, Travel

2 Comments »

  1. hum, I have a flying blue card, but I don’t think I will ever save enough points to actually get anything out of it.
    You loose your points at the end of the year and have to start all over again. So I will always stay at level ”ivory” which means nothing.

    And I made sure when I left for America that I could take a small handbag, a small flight case for my valuables, and a computer bag. All fine, until I traveled back, and they told me in Dallas I was allowed only two items on the way back! I wish they told me that when I inquired on the phone…

    But the stewardesses were very, very nice to me the last two flights!

    Comment by Aafke | April 6, 2010 | Reply

  2. I have found the same with KLM – it all depends on who you get. Some of the ‘customer service’ women specialize in being mean. And then again, every now you get one who really SERVES, and is a delight to work with, always looking for solutions, not reasons to say no. I had one go to bat for me a while back, and she was persistent, and had the documents to back herself up. 🙂

    The Qatteri Cat flew KLM to come back to the US; he was a little traumatized, but KLM took EXCELLENT care of him and kept AdventureMan informed on every leg of the journey. 🙂

    Comment by intlxpatr | April 7, 2010 | Reply


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