Here There and Everywhere

Expat wanderer

Palais Medina and Spa in Fes, Morocco

We were delighted to get to our hotel in Fes, the Palais Medina and Spa Hotel. Our room was very comfortable, but my shoes were muddy from Volubilis, and I forgot to take a photo of the room because I really, really needed to wash my shoes off and hope they would dry by the next day as we hike around Fes.  It was very large, very beautiful, had a seating area and a huge bathroom. The bed was marvelous.

 

The Hotel had some quirks. As we were about to board the elevator, others from our ship were getting off and saying “We are NOT going to stay here!” and we wondered what that was all about. On our floor, the hallway was so dimly lit that we struggled to figure out where the card went into the door. But the room was lovely, comfortable, quiet, and it had a wonderful view.

 

We hurried down to dinner, seeing a sign that said “group dining” we knew where to go.

 

(I didn’t take this photo; I lifted it from the hotel website, but it looks like the room we stayed in)

Screen Shot 2015-12-26 at 2.08.35 PM

 

From the elevator area into the lobby area:

PalaisSpaHotelFez

 

View at night from our balcony looking left

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View early in morning looking out

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More view. It really was a lovely room.

P1110442

This has to be one of the worst experiences of the tour, tied with trying to get through Charles DeGualle to catch our Atlanta flight. The dining room was chaos.

“Grab a place, quickly; they are already starting to take the food away!” one fellow passenger urged us. We found places with friends, then went to search the inevitable buffet. There were still plenty of salad-y things, but entree pickings were slim. People in this hotel were elbowing one another out of the way, as if they had never seen food before, and this food was not worth elbowing anyone out of the way. It was buffet food, and the message it sent me was “this hotel takes groups because we have to in order to stay afloat, but we hate groups.” Dinner was purely awful. I can’t even remember what we found to eat, but except for a pumpkin soup, it was not good and not memorable food except for being not-good.

You’d think it would be hard to screw up breakfast, but breakfast was worse. They had those two little coffee maker things, and long lines waiting for both tea and coffee. Worse – there were no coffee cups! Not one! After a while a few showed up, and what happened when fewer coffee cups than coffee drinkers were available showed us just how very thin the veneer of civilization is. This was our experience at this ultra-first-class hotel. Horrors!

Lesson learned: I did spot a restaurant separate from the group dining restaurant. Knowing now what I know, I would choose to pay for a good Moroccan meal at the private-dining restaurant. Morocco just isn’t that expensive, and Moroccan cuisine is delicious, worth paying for! I would never settle for a mediocre meal, paid for as part of our tour, just because it was paid for. Life is too short!

 

On the other hand, it was late, we had a long day, I still needed to make sure my shoes were cleaned, and we just wanted to grab a bite and go. This was a nice hotel, but not a stellar experience.

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December 27, 2015 - Posted by | Adventure, Civility, Cooking, Cultural, Customer Service, Eating Out, ExPat Life, Food, Quality of Life Issues, Rants, Restaurant, Travel, Values | , ,

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